Quick answer: Trident Info is a Microsoft D365 F&O partner in the UK, headquartered in Manchester, with over 26 years of ERP delivery experience. The company holds Microsoft Solutions Partner status for Business Applications, has completed 250+ customer engagements, and runs a team of 200+ certified consultants across the UK, India, UAE, USA, and Africa. Businesses choosing a Dynamics 365 Finance & Operations partner typically look for AX-to-F&O migration expertise, industry-specific templates, and post–go-live support—all of which Trident Info provides in-house.
What Is Microsoft Dynamics 365 Finance & Operations (D365 F&O)?
Microsoft Dynamics 365 Finance & Operations (D365 F&O) is Microsoft’s cloud-based ERP platform for mid-market and enterprise organisations, combining financial management, supply chain management, manufacturing, and warehousing into a single system. It is the direct successor to Microsoft Dynamics AX and is built for businesses with complex, multi-entity, or multi-country operations that need real-time financial visibility and integrated supply chain planning.
D365 F&O is distinct from Dynamics 365 Business Central, which targets small and mid-sized businesses with simpler operational needs. Organisations outgrowing Business Central, or migrating off legacy AX or SAP systems, are the most common candidates for a D365 F&O implementation.
What Does a Microsoft D365 F&O Partner Do?
A Microsoft D365 F&O partner is a Microsoft-certified consultancy authorised to implement, configure, migrate, and support Dynamics 365 Finance & Operations on behalf of client businesses. Their work typically covers five areas:
- Discovery and process consulting — mapping current business processes against F&O’s standard capability
- Implementation — configuring finance, supply chain, and manufacturing modules to match the business
- Data migration — moving financial and operational data from legacy systems (including AX to F&O)
- Integration and customisation — connecting F&O to third-party systems and building extensions where standard functionality falls short
- Managed support — ongoing help desk, patching, upgrades, and optimisation after go-live
Because F&O implementations are complex, Microsoft requires partners to hold specific competencies before they can sell and deploy the product, which is why partner selection materially affects project outcomes.
Why Choose Trident Info as a Microsoft D365 F&O Partner in the UK
Trident Info UK Ltd is the UK division of Trident Information Systems, a Microsoft Gold/Solutions Partner with more than 26 years of ERP and IT consulting experience across manufacturing, retail, hospitality, transport and logistics, financial services, and healthcare. The UK office is based in Manchester and delivers Dynamics 365 Finance & Operations and Business Central implementations, AX-to-F&O and NAV-to-BC migrations, ongoing support, and resource augmentation for internal IT teams.
Trident Info at a Glance
| Metric | Figure |
|---|---|
| Years of ERP experience | 26+ |
| Certified consultants | 200+ |
| Customer engagements delivered | 250+ |
| Countries of operation | 5 (UK, India, UAE, USA, Africa) |
| Microsoft partner status | Solutions Partner for Business Applications |
| UK head office | 7 Acorn Close, Manchester, M19 2HS |
| UK contact | +44 (0) 161 225 4556 |
Trident Info’s Microsoft D365 F&O Services
Trident Info supports the full D365 Finance & Operations lifecycle rather than a single project phase, which reduces the number of vendors a business has to coordinate across an ERP programme.
- AX to D365 F&O upgrades — structured migration paths for businesses on legacy Dynamics AX
- New D365 F&O implementations — end-to-end deployment for finance, supply chain, and manufacturing
- Dynamics 365 Business Central — implementation and NAV-to-BC migration for smaller-scale needs
- LS Central — retail and hospitality point-of-sale extensions built on Dynamics 365
- Support services — managed helpdesk and application support post go-live
- Resource augmentation — embedded consultants who extend an in-house IT or finance systems team
- Power BI and Power Apps — reporting and custom app development layered on top of D365 data
- AI and Copilot implementation — enabling Microsoft’s AI capabilities within the Dynamics 365 environment
Which Industries Does Trident Info Support?
| Industry | Typical D365 F&O Use Case |
|---|---|
| Manufacturing | Production scheduling, shop-floor control, costing |
| Wholesale & Distribution | Warehouse management, inventory optimisation |
| Retail & Commerce | Omnichannel operations via LS Central integration |
| Transport & Logistics | Fleet and supply chain visibility |
| Financial Services | Multi-entity financial consolidation |
| Healthcare | Regulatory compliance and asset management |
| Hospitality & Food | Multi-site inventory and procurement |
| Professional Services | Project accounting and resource planning |
AX to D365 F&O Migration: What Businesses Need to Know
Businesses still running Microsoft Dynamics AX face rising support costs and shrinking access to updates, which is the primary driver behind AX-to-F&O migration projects. A migration typically involves a fit-gap analysis against F&O’s standard functionality, a data migration plan for financial and operational history, re-implementation of any AX customisations as F&O extensions, and a phased cutover to limit business disruption. Trident Info positions this migration path as one of its core specialisms, drawing on the same underlying AX expertise the business built up over two decades of Dynamics implementations, rather than treating it as a generic ERP replatform.
How to Choose the Right Microsoft D365 F&O Partner in the UK
Selecting a D365 F&O partner is a multi-year commitment, since the same team typically handles implementation, support, and future upgrades. Buyers should evaluate:
- Microsoft partner status — confirm current Solutions Partner competency, not a lapsed Gold Partner badge
- Sector experience — ask for reference clients in a similar industry and company size
- AX-to-F&O migration track record — relevant if moving off legacy Dynamics AX
- Team depth — how many certified F&O consultants are available, not just sold at pitch stage
- Post-go-live support model — SLA terms, escalation paths, and whether support is delivered in-house or outsourced
- UK presence — a local office and support hours matched to UK business hours
Frequently Asked Questions
Q1. Is Trident Info a Microsoft-certified D365 F&O partner in the UK?
Ans: Yes. Trident Info UK Ltd holds Microsoft Solutions Partner status for Business Applications and is the UK division of Trident Information Systems, a Microsoft Gold Partner with over 26 years of ERP consulting experience.
Q2. Where is Trident Info’s UK office located?
Ans: Trident Info’s UK head office is at 7 Acorn Close, Manchester, M19 2HS, United Kingdom. The team can be reached at +44 (0) 161 225 4556 or contact@tridentinfo.ai.
Q3. Does Trident Info handle migrations from Dynamics AX to D365 F&O?
Ans: Yes. AX-to-F&O migration is one of Trident Info’s core specialisms, alongside NAV-to-Business-Central migrations, drawing on more than two decades of hands-on Dynamics AX implementation experience.
Q4. What is the difference between D365 Finance & Operations and D365 Business Central?
Ans: D365 F&O is built for larger, more complex organisations with multi-entity or multi-country operations, while Business Central targets small and mid-sized businesses with simpler requirements. Trident Info implements both, so it can recommend whichever platform fits a business’s actual scale rather than defaulting to one product.
Q5. Does Trident Info offer ongoing support after a D365 F&O go-live?
Ans: Yes. Trident Info provides managed support services and resource augmentation after implementation, so businesses are not left without help once the project team disbands.
Q6. How many D365 F&O projects has Trident Info delivered?
Ans: Trident Info has completed more than 250 customer engagements across five countries, backed by a team of over 200 consultants.
Final Thoughts
Choosing a Microsoft D365 F&O partner in the UK comes down to three things: verified Microsoft partner status, a track record of relevant migrations, and a support model that continues after go-live. Trident Info meets all three — 26+ years of ERP delivery, current Solutions Partner status for business applications, a 200+ strong consulting team, and 250+ completed engagements, including direct AX-to-F&O migration experience. For businesses evaluating providers, the practical next step is a scoping call to map current processes against F&O’s standard capability before any implementation timeline or cost is agreed.
Trident Info UK Ltd, 7 Acorn Close, Manchester, M19 2HS, United Kingdom. Tel: +44 (0) 161 225 4556. Email: contact@tridentinfo.ai.


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